Shipping & Service Policy
Shipping & Service Policy
1. Order Processing
All orders placed on FararPK.com are processed within 2 to 4 business days after payment confirmation.
Custom or made-to-order products may require additional processing time depending on the design or material availability.
Once your order has been processed, you will receive an email or WhatsApp message with your tracking information.
2. Shipping Methods & Delivery Time
We deliver nationwide across Pakistan through trusted courier partners such as Leopard, TCS, and M&P.
Estimated delivery times are as follows:
Within major cities: 3–5 business days
Remote areas: 5–7 business days
Please note that delivery times may vary due to holidays, weather conditions, or unforeseen courier delays.
3. Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order weight.
We occasionally offer free shipping promotions, which will be clearly mentioned on our website or social media pages.
4. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS to help you monitor your shipment’s progress in real time.
If you face any issues with your delivery, please contact us at contact@fararpk.com for assistance.
5. Incorrect or Incomplete Address
Please ensure your delivery address and contact information are accurate before confirming your order.
FararPK will not be responsible for delays or lost packages caused by incorrect or incomplete addresses.
6. Service Policy
At FararPK, customer satisfaction is our top priority.
We ensure that:
All products are carefully inspected before shipping.
Our customer support team is available to assist you with order inquiries, returns, or exchanges.
In case of any manufacturing defect or issue with your order, please report it within 48 hours of receiving your parcel by emailing us at contact@fararpk.com.
7. Cancellations and Changes
Orders can be modified or canceled within 12 hours of placement.
Once the order has been processed or dispatched, cancellation will not be possible.
8. Delays or Exceptions
While we strive to deliver all orders on time, there may be occasional delays beyond our control (e.g., courier issues, natural events, or political conditions).
We appreciate your understanding and patience in such cases.
9. International Shipping
Currently, FararPK.com ships within Pakistan only.
International shipping options will be announced soon.
10. Contact Us
For any queries related to your order, delivery, or customization requests, please contact us:
📧 Email: contact@fararpk.com
🌐 Website: https://fararpk.com
